COMMUNITHINGS SA
Privacy Policy

1. Who ?

This privacy policy applies to the services of COMMUNITHINGS SA, with registered office at 1040 Etterbeek, Rue des Pères Blancs 4, with company number BE0555.656.283, represented by David Gillot, CTO.

COMMUNITHINGS SA offers a smartparking solution to car park companies, cities and building owners. This represents cost reduction, a mobile solution, tailored statistics on usage patterns and parking behavior towards improved urban planning and revenue generation, and dedicated zones user-authentification.

By using the service provided by COMMUNITHINGS SA, you acknowledge that you have taken note of this privacy policy and therefore accept the collection and processing of your personal data in the manner described here. This privacy policy defines the operation of services provided by growth material, in particular how COMMUNITHINGS SA collects, uses, protects and shares data.

The personal information you provide to us will only be used for the services or purposes for which you have given your consent. COMMUNITHINGS SA complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data, as well as the Belgian framework law on personal data 30 July 2018 and Belgian camera legislation. For the performance of the services, COMMUNITHINGS SA is the processor, in exceptional cases the processing manager.

If you require more information about items raised in this privacy policy, please contact us via dpo@communithings.com.

2. What data ?

Personal data means all information about an identified or identifiable natural person (the person concerned). An identifiable person is a natural person who can be identified directly or indirectly.

We collect personal information through various channels:

2.1. Information we receive directly from the client via contact with COMMUNITHINGS SA via e-mail, telephone, via our website or contact form, by registration for our newsletter.

This information includes:

  • Name and first name
  • Email address
  • Address
  • Phone number
  • The company you may be applying for
  • Your preferred language for COMMUNITHINGS SA communication
  • In specific cases: your vehicle number plate, images of the vehicle

We will store your data in our database for possible cooperation, employment or service.

We may sometimes ask for additional information. If necessary, this information will always be limited and proportionate to what is strictly necessary for the service requested.

2.2. Information we collect from publicly available sources.

The information we find on publicly available sources (such as LinkedIn, the company's website on whose behalf an application is made, etc.) may be combined with the information that the person concerned has sent us.

3. What is the data used for ?

COMMUNITHINGS SA collects and processes personal information to accomplish the following purposes. Your information will not be used for any other purpose without prior notice and, if necessary, requesting your consent.

3.1. To provide you with information about the services and other activities of COMMUNITHINGS SA and to better tailor them to your needs and wishes.

3.2. To establish a business and/or employment-related relationship with you or your company and to be able to correctly comply with the agreement you enter into with us.

3.3. To invite you to events and newsletters.

3.4. To comply with our legal obligations (including accounting, tax and legal order obligations or other mandatory laws and regulations).

4. On what basis ?

COMMUNITHINGS SA relies on different legal bases for processing your data.

COMMUNITHINGS SA processes your personal information after signing an agreement, quotation, order confirmation or order form, in order to prepare or perform the service.

COMMUNITHINGS SA may also request your explicit consent to the processing of his/her data.

In addition, COMMUNITHINGS SA may invoke the legitimate interest in certain circumstances.

If you do not want your personal data to be processed in this context, we cannot provide or perform the services.

5. Who may we share your information with ?

COMMUNITHINGS SA can only transfer your personal data to third parties if this is necessary to perform the service. If COMMUNITHINGS SA passes your personal information to third parties, a data processing agreement will be concluded with these third parties, which will include the confidentiality of your personal data and the safe handling of it.

Where data is transferred outside the EU, we have ensured that those parties have the appropriate safeguards in place and are subject to an appropriate supervising authority.

The confidentiality of your data is important to us, we only exchange personal data via secure electronic means. Your data will never be traded, sold, rented or passed on to third parties, non-processors if there is no legal obligation to do so.

6. How long do we keep your personal information ?

The personal data is retained and processed by COMMUNITHINGS SA for a period necessary in function of the purposes of processing and in function of the contractual relationship between COMMUNITHINGS SA and the customer. This takes into account the relevant regulatory and regulatory requirements for data retention.

We may also retain them to meet our legal obligations, respond to questions and resolve any disputes, to meet our legitimate interests and to maintain our rights.

7. Appropriate technical and organizational measures

COMMUNITHINGS SA has taken appropriate technical and organizational measures in the field of security, in order to avoid, to the extent possible, the destruction, loss, falsification, alteration, unauthorized access or notification to third parties of personal data and any other unauthorized processing of such data.

In this context, COMMUNITHINGS SA pays particular attention to the security of computer systems, which use, among other things, strict password management.

We demand that all our service providers have taken appropriate measures to maintain the security of your information. In no event shall COMMUNITHINGS SA be held liable for any direct or indirect damage resulting from the misuse or unlawful use by any third party of your personal data.

Safety and management procedures are reviewed on a regular basis in accordance with the latest technological developments. COMMUNITHINGS SA stores your personal data in its database on a secure server. Access to the database is only possible by competent persons, who are involved in the processing of the data.

8. Rights of those involved

You have the right to access your personal information at any time, and exercise your rights listed below, free of charge.

8.1. Right of inspection, improvement and restriction

You are free to share your personal information with or without COMMUNITHINGS SA. In addition, you are entitled to request COMMUNITHINGS SA to review, correct, supplement or limit your personal information.

8.2. Right to delete

You have the right to ask us to remove your personal data from our database. However, this right may be limited because of legal obligations or the need to keep it in the archives for further scientific research. You acknowledge that in the event of a refusal to notify or request for deletion of personal data, certain services may not be available.

8.3. Right to object

You have a right of opposition to the processing of your personal data for serious and legitimate reasons. In addition, you have the right to oppose the use of personal data for direct marketing purposes.

8.4. Free data transfer right (data portability)

You have the right to obtain and/or transfer your personal information provided by you to COMMUNITHINGS SA in a structured, customary and machine-readable form to other persons responsible.

8.5. Right of withdrawal of consent

To the extent that processing is based on your prior consent, you have the right to withdraw such consent. You have the right to withdraw your consent to the continued use of your personal data for a specific study. However, this right may be limited because of legal obligations or the need to keep it in the archives for further scientific research. After validation of your request, your personal data will be removed from the COMMUNITHINGS SA database.

8.6. Automatic decisions and profiling

The processing of your personal data does not include profiling and will not be subject to automated decisions by COMMUNITHINGS SA.

8.7. Exercise of your rights

You can exercise your rights by contacting COMMUNITHINGS SA, either by email via dpo@communithings.com or by mail to COMMUNITHINGS SA, Rue des Pères Blancs 4, 1040 Etterbeek. If you request this, you will always need to enclose a copy of the front of your ID card.

An application may be refused if it is unreasonably repetitive or systematic.

8.8. Right to complain

You have the right to file a complaint with the Belgian Data Protection Authority, rue de la presse 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: contact@apd-gba.be

9. Modifications

We reserve the right to update this privacy policy if necessary.

Any changes will be communicated to the users.

Last updated: November 8, 2020